General
- How do I cancel my Ultra Serve hosting plan?
- How will I be billed?
- How do I pay my account?
- Can I pay my account by direct deposit?
- What happens if I don't pay my account?
- What are the details for the Ultra Serve nameservers?
Broadband
Domains
- What if I register a domain name and realise that I misspelled it after it's been processed?
- What is a Top Level Domain or TLD?
- What is a domain name?
Hosting
Web Hosting
- Do you allow shell access?
- How do I add custom MX records to my domain?
- What is MySQL?
- What is PHP?
- What is a security certificate?
- What version of ASP.NET do you support?
- When entering my home page URL, my Web Page doesn't show up?
- Which hosting platform do I need: Unix or Windows?
- Which hosting platform is better?
- Will my web site have a dedicated IP address?
Email
- Can I access my e-mail with a web browser?
- Can I have all my e-mail forward to a separate e-mail address?
- Can I access my e-mail with a web browser?
- Can I host a secure website on your servers?
- Do you provide Spam and Virus filtering?
- Do you support IMAP Email?
- What is a 'Catch all' e-mail account?
- What is an "Email Alias"?
- What is my POP server address?
Dedicated Servers
- Can I install my own applications on my dedicated server?
- Do you do any server or performance monitoring?
- Does Ultra Serve provide Microsoft licenses on a rental basis?
- How do I upload my site?
- How is bandwidth measured?
- How soon can my dedicated server be ready?
- I do not have the skills to manage my server and/or software, what are my options?
- May I visit your facilities?
- Will I have complete root/administrator access to my server?
Co-Location
- Can I get access in your facilities to administer my own servers?
- Can I have servers "back to back"?
- Do I need to provide my own switch or hub when connecting my servers or network equipment?
- Do I need to provide rack rails for my equipment?
- Does Ultra Serve provide Microsoft licenses on a rental basis?
- Does Ultra Serve provide a console for me to work on my server at the data center?
- How high is 1RU?
- How is bandwidth measured?
- I do not have the skills to manage my equipment and/or software, what are my options?
- What is the difference between a Dedicated Server and Co-Location?
- What managed services do you provide with purchase of a colocation package?
- Who is responsible for insuring equipment?
Web Hosting
- Do you allow shell access?
- How do I add custom MX records to my domain?
- What is MySQL?
- What is PHP?
- What is a security certificate?
- What version of ASP.NET do you support?
- When entering my home page URL, my Web Page doesn't show up?
- Which hosting platform do I need: Unix or Windows?
- Which hosting platform is better?
- Will my web site have a dedicated IP address?
- Can I access my e-mail with a web browser?
- Can I have all my e-mail forward to a separate e-mail address?
- Can I access my e-mail with a web browser?
- Can I host a secure website on your servers?
- Do you provide Spam and Virus filtering?
- Do you support IMAP Email?
- What is a 'Catch all' e-mail account?
- What is an "Email Alias"?
- What is my POP server address?
Dedicated Servers
- Can I install my own applications on my dedicated server?
- Do you do any server or performance monitoring?
- Does Ultra Serve provide Microsoft licenses on a rental basis?
- How do I upload my site?
- How is bandwidth measured?
- How soon can my dedicated server be ready?
- I do not have the skills to manage my server and/or software, what are my options?
- May I visit your facilities?
- Will I have complete root/administrator access to my server?
Co-Location
- Can I get access in your facilities to administer my own servers?
- Can I have servers "back to back"?
- Do I need to provide my own switch or hub when connecting my servers or network equipment?
- Do I need to provide rack rails for my equipment?
- Does Ultra Serve provide Microsoft licenses on a rental basis?
- Does Ultra Serve provide a console for me to work on my server at the data center?
- How high is 1RU?
- How is bandwidth measured?
- I do not have the skills to manage my equipment and/or software, what are my options?
- What is the difference between a Dedicated Server and Co-Location?
- What managed services do you provide with purchase of a colocation package?
- Who is responsible for insuring equipment?
