Australian ecommerce specialist UltraServe has expanded into the United States, opening an office in Chicago to meet demand for its SmartStack-powered SAP Hybris deployment and hosting expertise.
UltraServe expects its Illinois office to grow within the next few months as word-of-mouth spreads about its ability to deploy ecommerce platforms in weeks rather than months.
UltraServe recently undertook a major engagement in the US to assist a pharmaceutical multinational to put a challenging Hybris deployment back on track. It achieved this within weeks. UltraServe’s US beachhead follows a successful international expansion that has seen the Sydney-based company win business in countries as diverse as Brazil and India.
UltraServe CEO Matt Hyland said the Chicago office gave the company “skin in the game”. “We deal with some very large organisations, so establishing a US office adds to our global credibility,” he said.
“Its location in Chicago is conveniently central between the country’s Atlantic and Pacific coasts, which simplifies the process of meeting with enterprise organisations and assisting customers once they’re onboard. It also broadens UltraServe’s 24×7 support capability.
“As well as winning new business, existing customers are expanding the services they buy from us.”
UltraServe has experienced a surge in demand for its services through international recognition of its expertise in deploying, supporting and hosting the SAP Hybris ecommerce platform in the Cloud. Central to UltraServe’s success is its SmartStack provisioning software, which arguably provides the fastest, most scalable and resilient way to develop and deploy SAP Hybris ecommerce platforms in the Cloud
Matt Hyland said UltraServe’s intense focus on ecommerce was driving its growth. “By making SAP Hybris run easily for enterprises, we save businesses time, money and pain when deploying and running their ecommerce platforms,” he said.
“There’s a wide range of generic Cloud-hosting businesses, but as no other business specialises in this particular area in the way that we do, we’re starting to become well-known for our experience, expertise and specialist skills in ecommerce platforms.
“As well as experience delivering projects for enterprise customers here in Australia and overseas, UltraServe has its unique SmartStack software, which automates a lot of the development and deployment process. This lets us deploy new iterations of development in hours instead of weeks.
“The benefit for our customers in Australia, the US and other international markets is not only a reduced development time and cost, but a faster learning curve. SmartStack lets them identify what works – and what doesn’t – and deploy a redesigned environment in days instead of months. That prompt responsiveness provides them with a serious competitive advantage.”